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Blog · Kaia · 3 min read

Why a counter-signed payslip matters

Most helpers in Hong Kong are paid every month and keep nothing that shows it. We built Kaia to change that one small thing.

The problem

When a disagreement comes — at the end of a contract, over leave that was never paid, over a deduction — it is often her word against her employer’s. Records, when they exist, are usually kept by the employer.

A record both sides agreed to

Each month she sends a request, her employer pays from his own bank, and both confirm. That becomes a counter-signed payslip: a record that both sides said the payment was made. It is not proof in itself — but it is a far better start than nothing.

Hers to keep

The record belongs to her. She can export it as a PDF at any time, including after the job ends. Her employer sees only what he entered and what he confirmed.

Free for helpers

Kaia is free for helpers, forever, and never touches the money. It opens in Hong Kong soon.

This explains the law in plain words. It is not legal advice — confirm with the Labour Department, 2717 1771.

Updated 18 September 2026

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